The smart ring can be worn on any finger, as the quality of data collection is equally efficient on every finger. We recommend choosing the finger on which the ring is least noticeable to ensure maximum comfort.

The ring comes with a practical charging case, which allows you to charge the ring on the go. To charge, simply place the ring in the case. The case itself is charged using the included USB cable, making the charging process simple and convenient.

The product is compatible with all major Apple and Android smartphones.

No, because the ring has internal memory where the recorded activities are stored securely. As soon as the ring is near the smartphone, the data automatically synchronizes with the corresponding app.

You place your order as usual by selecting the style and color of the ring. Instead of a specific size, you choose the free sizing kit. Within 1-2 business days, you will receive the kit and can use it to determine your exact ring size. Once you have determined the right size, let us know via the provided link. We will then automatically arrange the shipment of your smart ring.

We recommend choosing the larger ring, as fingers can swell throughout the day. However, the ring should still not fit too loosely to ensure accurate data collection.

Yes! The ring is water-resistant and dust-resistant to IP68. It is also certified to 5 ATM.

Yes! Our ring is specially designed to easily withstand extreme temperature fluctuations.

Yes, the smart ring is resistant to disinfectants and can therefore be worn without any problems while applying them.

The ring tracks, among other things, steps, distance, calories, sleep, heart rate, HRV, blood oxygen, and stress levels. The Neptun model also includes temperature tracking. In addition, the app offers sports tracking and cycle monitoring features.

All available sports can be viewed at the following link: https://www.fitorb.de/pages/sportarten

The app is free and available in the Apple Store and the Android Store. After scanning the QR code included in the package, you will be taken directly to the app download.

The associated app is completely free to download and use. There are no monthly fees or additional costs for using the app.

No! Using the app is free forever. No additional fees apply.

Yes. FITORB offers an optional connection to Apple Health, allowing supported health and activity data to be exchanged with Apple Health and consolidated in one central location.

Yes! You can try our ring free of charge for 30 days. If you don't like it, you can simply return it to us without giving a reason.

The warranty begins on the day you receive the ordered ring. If you ordered a ring sizing kit beforehand and the final ring is delivered at a later date, the warranty will still only come into effect on the day you receive the correct ring.

Yes! The exchange is completely free of charge for you. Using the return label we provide, you can easily send the product back to us. We will then exchange it for the right size free of charge.

As soon as you have submitted your ring size to us, your order will be processed and prepared for shipping as quickly as possible. For available variants, the regular delivery time is in most cases 1–3 business days.

Many issues can be resolved in just a few steps. Please visit our Self-Help Center first, where you will find solutions to the most common technical questions and problems. Go to the Self-Help Center